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Explore Our FAQs

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New protection plan offered: Can’t go? Don’t feel like it? You’re covered, no matter the reason. Ticket Guardian is offered at check-out when booking for refunds 14 days from the event.

Within 2 weeks of your tour or activity date, tickets are non-refundable and due to availability may not be able to reschedule. No-shows are non-refundable.

Tours run regardless of weather conditions. Due to the attention and organization that goes into each tour, please take careful note of our cancellation policies:

  • Please call if you are unable to make the tour +393313045666
  • To change the time or date of a tour on existing reservations, an administration fee of €15 per person may be charged depending on availability
  • Sorrento Food Tours retains the right to issue refunds at our discretion
  • Transportation to or from Sorrento or the tour meeting point is not included for the Sorrento Food Tour or Sunset Wine Stroll.

Cancelations by us
If the tour you are booked on has not met minimum numbers, or a change in vendor schedules, or holiday or emergency closures, we can cancel it up to 48 hours in advance. You will be notified via email with options to either move to another time slot or day, should these arrangements not fit in with your schedule, we will provide a 100% refund.

All of our food tours and classes are vegetarian friendly. Please notify us of your dietary restrictions upon booking. Changes cannot be made during the tour. We try to accommodate all requests, however some vendors are limited to what they can offer.

Tickets for all tours and activities must be purchased on our website or by calling ticketing. Walk ups or cash sales are not accepted. To maximize your preference, please book well in advance. If you are in Italy contact us directly at +39 331 304 5666

Ticketing By Telephone
North America: 1-800-656-0713
Mexico: +52 55 4170 7517
Europe: +44 203 514 2639
New Zealand: +64 9801 0365
Australia: +61 280152111
Thailand : + 66 (60) 0024180
International: +883 510008273389
Hours of Operation
New Ticket Orders & Custom Support
8:00AM – 10:00PM EST Daily

If a date and time is sold out, there is always a good chance that we will add an additional tour. Please email us to let us know in advance what date you are interested in if you do not see availability.

If you are driving allow AMPLE time, there is a lot of traffic and only 2 lane.

There are 2 pay parking garages in Sorrento center off the main square Piazza Tasso.

1- “Parcheggio Vallone dei Mulini Chiomenzano” is located on Via Fuorimura or google map across from Plaza Hotel Sorrento.

https://www.google.com/maps/place/Parcheggio+Vallone+dei+Mulini+Chiomenzano/@40.62529,14.3769181,15z/data=!4m5!3m4!1s0x0:0xf09cc5c8311876d9!8m2!3d40.62529!4d14.3769181

2-“Parcheggio Achille Lauro” on Via Correale

Adolescent and children tickets are available for the food tour. Wine tasting minimum age is 18 yrs old

Gratuities are greatly appreciated! The standard gratuity in the service industry is 15%-20%.

Yes, bathrooms are available during the tour at most of the food-tasting locations.

We dine-rain or shine! In the event of inclement weather, we will be able to go inside many of the establishments on the tour. Please dress accordingly or bring umbrella.

Due to the terrain wheelchairs cannot access all areas of the tour.

We absolutely do! We can accommodate a variety of special requests (family reunions, birthday parties, out of town guests, corporate, conventions, festivals, parades, grand openings and more).

We also offer private villa experiences and events. Please email info@sorrentofoodtours.com

Feel free to bring your camera, wear sunscreen and hat in summer and comfortable walking shoes. Water is available for purchase at all locations and included at lunch.


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